Privacy Policy

At Bliss, we value your trust and are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you interact with us through our website, consultations, services, and communications. By accessing or using our services, you agree to the terms outlined in this Privacy Policy.

1. Information We Collect

We may collect the following types of information to provide you with premium interior solutions and personalized services:

a) Personal Information

  • Name
  • Phone number
  • Email address
  • Residential or project address
  • Any details shared during consultation or inquiry forms

b) Project & Design Information

  • Space layouts, measurements, and design preferences
  • Material selections and customization requirements
  • Site visit notes and installation-related details

c) Technical Information

  • IP address
  • Browser type
  • Device information
  • Pages visited on our website (for analytics and improvement purposes)
2. How We Use Your Information

We use the collected information to:

  • Understand your lifestyle, space, and storage needs
  • Provide customized interior design solutions and quotations
  • Plan, design, manufacture, and install kitchens, wardrobes, and system windows
  • Communicate updates regarding your project, installation, or services
  • Offer after-sales support, warranty assistance, and maintenance services
  • Improve our products, services, and customer experience
  • Comply with legal and regulatory obligations
3. Sharing of Information

We do not sell or rent your personal information. Your data may be shared only with:

  • Internal design, production, and installation teams
  • Trusted vendors and hardware suppliers (only as required for project execution)
  • Service partners involved in delivery, installation, or after-sales support
  • Legal or regulatory authorities, if required by law

All third parties are obligated to maintain confidentiality and use your information solely for authorized purposes.

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, misuse, loss, or disclosure. This includes secure storage systems, limited access controls, and trusted operational practices.

While we strive to protect your data, no method of transmission over the internet is 100% secure.

5. Data Retention

We retain your personal and project-related information only for as long as necessary to:

  • Complete your project
  • Provide after-sales service and warranty support
  • Fulfill legal or business requirements

Once the data is no longer required, it is securely deleted or anonymized.

6. Your Rights

You have the right to:

  • Request access to your personal information
  • Request correction of inaccurate or incomplete data
  • Request deletion of your data (subject to legal obligations)
  • Withdraw consent for marketing communications

To exercise these rights, you may contact us using the details provided below.

7. Cookies & Tracking Technologies
Our website may use cookies or similar technologies to enhance user experience, analyze traffic, and improve functionality. You can control cookie preferences through your browser settings.
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites and encourage users to review their respective privacy policies.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, services, or legal requirements. Any updates will be posted on this page with the revised effective date.
10. Contact Us

If you have any questions or concerns regarding this Privacy Policy or how we handle your data, please contact us:

Email: blissemporio.store@gmail.com
Phone: 91 – 97546 38883
Bhopal Address: Pacific Business Centre, 346, Narmadapuram Road, Above D MART, Vidya Nagar, Bhopal, Madhya Pradesh – 462026
Indore Address: Bliss, J1 Tower, 272, PU4, Scheme No. 54, Indore-452010